Hello and welcome to Sapphire Bricks!
New vs Used
New parts have been taken straight from new sets and figures will be unassembled unless otherwise stated. Please check Brickowl’s item condition definitions which is a great guideline of what to expect from used parts and minifigures! Any knicks/bite marks etc will be noted on the description of the item where applicable.
Duplo - Please expect these to be more marked than typical Lego pieces due to the nature of little hands! Any damage will however be noted on each entry.
Part Variant
In line with the upcoming part merge, please contact me directly before ordering if you are in need of a specific variant and it isn't noted in the part notes. I don't stock much used stock in terms of building bricks but do stock huge volumes of heads, and whilst I have previously noted any variance to the listing there may be some discrepancies following the merge for older stock.
Instructions
Following Lego's announcement that instruction manuals will have points when scanned, please assume that all manuals including new or used have already been redeemed.
Packaging
I reuse where possible and try to pack orders with a common sense approach. I won’t separate each part in to individual bags, but likewise don’t expect one huge messy bag like you would direct from Lego!
Problem?
If anything arrives damaged or not up to scratch, please let me know as soon as possible. I don’t doubt that I will miss something sorting through tons of parts but I always aim to make things right.
If your order could have been improved in any way, please send me a message first to find a resolution before leaving feedback! We don’t get notified of feedback so there could be a missed chance to rectify an issue quickly!
Thank you!
Finally, thanks so much for visiting! This store is a huge passion project that I love building and each order is hugely appreciated!
Claire ☺️